Return Policy

Refund & Return Policy

At Boovera, customer satisfaction is our priority. We want you to love your purchase and have a smooth shopping experience. If you are not completely satisfied with your order, we are here to help.

Order Cancellation

We accept order cancellations before the product has been shipped or processed.

If your cancellation request is approved, you will receive a full refund to your original payment method.

Once your order has been shipped, we are unable to cancel the order.

Returns

We accept returns within 14 days after you receive your order.

To be eligible for a return:

The item must be unused and in the same condition as received.
The product must be in its original packaging.
Proof of purchase or order information is required.

Please contact our customer support team before returning any item. Do not send products back to the manufacturer without prior approval.

Customers are responsible for return shipping costs unless the product received is damaged, defective, or incorrect.

No restocking fees will be charged for eligible returns.

Refunds

Once your return is received and inspected, we will send you an email confirming receipt of your returned item.

After inspection, we will notify you whether your refund has been approved or rejected.

If approved, your refund will be processed and automatically credited to your original payment method within several business days.

Please note that processing times may vary depending on your bank or payment provider.

Late or Missing Refunds

If you have not received your refund yet, please:

Check your bank account again.
Contact your credit card company or payment provider, as processing times may vary.
Contact your bank to confirm whether the refund is pending.

If you have completed these steps and still have not received your refund, please contact us:

📧 Email: support@boovera.com